Disclaimer

1. General Information Only

Website content is intended to provide a general overview of Astropack products and services.

It does not constitute:

Engineering advice
Safety advice
Regulatory advice
Legal advice
Financial advice
A binding technical recommendation
A guaranteed quotation
A contractual offer
A guarantee of product suitability

Visitors should obtain a written technical and commercial proposal before making purchasing, installation or production decisions.

2. Product Information

We take reasonable steps to keep product information accurate. However, descriptions, specifications, images, dimensions, capacity information and model details may be:

Simplified for Website presentation
Supplied by third-party manufacturers
Changed without prior notice
Different from the final supplied configuration
Dependent on the selected options or application
Subject to availability or regional restrictions

The final written quotation, technical proposal, order confirmation and manufacturer documentation will determine the specifications applicable to a particular order.

3. No Guarantee of Suitability

Industrial packaging, coding and inspection equipment must be selected according to the customer’s particular application.

Performance can be affected by:

Product composition
Packaging material
Production environment
Line speed
Product orientation
Temperature and humidity
Electrical supply
Operator practices
Calibration
Maintenance
Contaminant size, type, position and density
Integration with other equipment

Astropack does not guarantee that a product displayed on the Website is suitable for every application.

Customers should provide complete technical requirements and arrange testing, sample evaluation or site assessment where appropriate.

4. Food-Inspection and Detection Systems

Information relating to metal detectors, checkweighers, X-ray systems or other inspection equipment is general information only.

No inspection system can be assumed to detect every contaminant under every condition. Detection capability may depend on factors such as:

Contaminant material
Contaminant size and orientation
Product density
Packaging composition
Product effect
Machine configuration
Calibration
Line conditions
Maintenance and operator training

Use of inspection equipment does not remove the customer’s responsibility to maintain appropriate food-safety, quality-control, testing, documentation and regulatory-compliance procedures.

5. Installation and Operation

Industrial equipment should be installed, operated and maintained only by properly trained or authorised persons and in accordance with:

Manufacturer instructions
Applicable safety requirements
Electrical and mechanical standards
Local laws and regulations
Site-specific risk assessments
Astropack’s written technical guidance

Astropack is not responsible for loss or damage caused by unauthorised modification, improper installation, misuse, unsafe operation, unsuitable site conditions or failure to perform required maintenance.

6. Availability and Pricing

The presence of a product on the Website does not guarantee that it is currently available.

Prices, delivery periods, stock, model availability, import requirements and service availability are subject to written confirmation.

Website enquiries do not reserve stock or create a binding obligation to supply.

7. Third-Party Manufacturers and Brands

The Website may contain information, images, documents, logos and specifications supplied by manufacturers or other third parties.

Third-party names and trademarks belong to their respective owners.

Although Astropack seeks to present manufacturer information accurately, it cannot guarantee that every third-party document is complete, current or free from error. Manufacturer-issued documents and the final commercial agreement should be consulted before purchase or use.

8. Testimonials and Examples

Testimonials, case examples and performance statements represent individual experiences or particular operating conditions.

They do not guarantee that every customer will achieve identical results. Results may vary depending on equipment selection, configuration, operating environment, training, maintenance and other factors.

9. External Links

The Website may provide links to external websites, social-media services, videos, maps, manufacturers or downloadable resources.

These links are provided for convenience. Astropack does not control and does not endorse or guarantee:

External content
Third-party security
External privacy practices
Continued availability
Statements made by third parties
External products or services

Visitors access external websites at their own risk.

10. Website Availability and Security

We aim to keep the Website operational and secure. Nevertheless, we do not guarantee uninterrupted access or that the Website will always be free from:

Errors
Technical failures
Delays
Viruses
Malicious code
Unauthorised interference
Inaccurate or outdated information

Visitors are responsible for using appropriate device security, antivirus protection and backup procedures.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Astropack will not be liable for loss arising solely from:

Reliance on general Website information
Use or inability to use the Website
Website interruption
Errors or omissions
Third-party links or content
Downloaded files
Unauthorised Website access
Decisions made without obtaining a written technical assessment

This limitation does not exclude liability that cannot legally be excluded.

12. No Contractual Relationship

Browsing the Website, downloading a brochure or submitting an enquiry does not by itself establish:

A supplier-customer contract
A distributor relationship
An agency relationship
A partnership
A warranty obligation
An obligation to accept an order

A commercial relationship is established only through an accepted quotation, confirmed order, signed agreement or other formal written arrangement.

13. Changes to This Disclaimer

Astropack may revise this Disclaimer when Website content, products, services or legal requirements change.

The revised version becomes effective when published on the Website.

14. Contact Information

Questions regarding Website information or a specific product application should be directed to:

Astropack Gulf LLC
Warehouse Number 7
Beside China Mall
Al Jurf, Ajman
United Arab Emirates

Email: [email protected]
Telephone: +971 6 749 4981